Privacy Policy

CivicPlay.ai – Privacy Policy

Last updated: April 2025

2. Privacy Policy

2.1. Purpose

This Privacy Policy explains how CivicPlay AI collects, uses, discloses, and safeguards your personal information in accordance with Alberta’s Personal Information Protection Act (PIPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

2.2. What We Collect

CategoryExamplesLawful basis

Contact dataName, email, organization, job titleConsent (subscription / registration)

Transaction dataWorkshop bookings, invoices, Stripe payment tokenContract (fulfilling purchase)

Usage dataPage visits, open/click rates, IP address, cookiesLegitimate interest (site analytics & improvements)

Voluntary submissionsSurvey responses, testimonials, “WOW” momentsConsent

2.3. How We Use Information

Send the Pulse digest and other requested emails;
Process payments and manage bookings;
Improve website content and user experience;
Develop new services and training offerings;
Comply with legal obligations.

2.4. Cookies & Tracking

We use cookies (incl. Google Analytics) to understand site traffic. You can disable cookies in your browser; some features may not function.

2.5. Sharing & International Transfers

We share data with third‑party processors listed in § 1.8 solely to deliver the Services. Some processors store data outside Canada (e.g., U.S.). We ensure comparable protection via contractual clauses.

2.6. Security

We use TLS encryption, access controls, and regular audits to protect personal information. No method is 100 % secure.

2.7. Retention

Data is kept only as long as necessary for the purposes above or as required by law. Mailing‑list subscribers may delete their data anytime via the unsubscribe link.

2.8. Your Rights

Under PIPA/PIPEDA you may:

Request access to your personal information;
Ask for corrections;
Withdraw consent;
File a complaint with the Office of the Information & Privacy Commissioner of Alberta.

2.9. Children’s Privacy

We do not knowingly collect data from anyone under 18. If you believe a minor has provided personal information, contact us to delete it.

2.10. Changes to this Policy

We may amend this Policy; the "Last updated" date reflects revisions. Continued use after changes constitutes acceptance.

2.11. Contact

N'Ihu Technologies
c/o CivicPlay AI
Calgary, Alberta, Canada
Email: aiinrecguide@gmail.com