Turn uncertainty into confident action with AI in Community services
As a community services professional, you don’t need AI hype & jargon—you need a place to start. CivicPlay helps you adopt AI the right way: practical, ethical, and with community in mind. We start where your pain lives—admin, communications, reporting—then put in simple rules and repeatable plays that cut hours, reduce errors, and protect trust.
You don’t have to guess. We meet you where you are, add the guardrails you need (policy, safety, privacy), and teach workflows your staff can use tomorrow—fast progress without compromising ethics.
“Toby Nwabuogor delivered one of the most engaging sessions at the 2025 AARFP Conference, getting the entire room to rethink what’s possible when recreation embraces AI in a real, practical way; he showed how AI can support inclusive program design, streamline day-to-day tasks, and make data analysis achievable for staff who don’t have a data background, all while saving time and freeing people up to focus on relationships and community impact. Attendees said they walked out with tools and workflows they could start using right away, from building smarter programs to improving communication and reporting, and many commented on how Toby shifted their mindset from “AI was unknown” to “AI can actually help me do my job better.” His message around using AI ethically and keeping the human touch in our work really resonated, and people left not just informed, but inspired to lead the future of recreation with AI as an ally.”
John Napier,
Technical Director of the Alberta Association of Recreation Facility Personnel (AARFP)
Why CivicPlay Is Your Ideal Partner
We truly understand Community services professionals, having worked in the industry.
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Integrity: Our focus is on helping you use (or not use) AI in ways that align with your mission.
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Tailored, not one-size-fits-all: We adapt to your resources, staff, risk appetite, and existing infrastructure.
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Community-first mindset: We believe in not just educating about risks, but offering solutions and promoting healthy public discourse.
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Measurable outcomes: Policies created, staff trained, workflows adopted.
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Human & safe: We teach sensible limits and long-term habits, not shortcuts you’ll regret.
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Practical outcomes: Every service translates into tools, policies, workflows, or public trust — not just another presentation.
Staff Webinars & Training Workshops (Live Q&A)
Turn confusion into capability—fast, safe, and specific to your day-to-day operations.
Problem we solve: Your staff hear the buzz but don’t know what’s safe or useful.
What you get:
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Role-specific sessions for admin, reporting, and comms tasks.
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Risk map: what AI should/shouldn’t touch in your org
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Live Q&A tailored to your real constraints
Outcome: Reduce staff burnout, faster turnaround for better community building, and confident adoption across teams.
Ideal for: Departments needing quick & consistent wins with tight budgets.
Plan your team’s training

Melissa Kraft,
Executive Director of the Family and Community Support Services Association of Alberta (FCSSAA)
“Toby is very professional and knowledgeable. The presentation to our membership was clearly presented and easy to understand with lots of helpful tips.”
AI Policy & Governance Consultation
Guardrails that reduce risk and speed adoption
Problem we solve: Without policy, AI creates legal, reputational, and operational risk.
What you get (deliverables):
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Acceptable-Use Policy aligned to your mission and compliance needs
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Data & Privacy Guidelines (storage, sharing, redaction, access)
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Vendor Evaluation Checklist (security, bias, transparency, IP)
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Incident Response Workflow (who does what, when)
Outcome: Clarity for leaders, confidence for staff, credibility with the public.
Ideal for: Cities, districts, libraries, and nonprofits formalizing AI use.
Community AI Literacy & Safety Presentation (with Q&A)
Inform the public, protect your residents, earn trust
Problem we solve: Residents hear hype and doom—not practical truth or steps.
What you get:
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Plain-language briefing on what’s new in AI & what it means locally
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Risks to teens & adults (privacy, scams, deepfakes, compulsive use)
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“Dead internet theory” explained and how to spot low-quality/AI-generated content
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Parasocial relationships with AI: what they are, how to stay grounded
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Parent essentials: device settings, conversation starters, family rules
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Solutions over fear: checklists, reporting paths, community resources
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Live Q&A for local concerns
Outcome: A safer, better-informed community that trusts your leadership.
Ideal for: Councils, libraries, schools, and community centers.
Bring this to your community
Ashley Lamoureux,
President of the Alberta Association of Aquatic Professionals (AAAP)
“Toby is a fun, dynamic, and engaging presenter who brings great energy to the room. His ability to connect with the audience and create an interactive, enjoyable session truly stands out. We appreciated his sense of humor, practical insights, and hands-on examples that made the content both relatable and memorable. I’m already looking forward to the next time I get to hear Toby present!”

